Kelly said, “Brands are now wising up to using social media to monitor what customers are saying about their products. A fantastic place to get help is twitter. Yes, I know not everyone uses twitter, but you should have an account for solely this purpose if for nothing else.”

I find that interesting and sure it will be useful for some of us when the need arises.

Jose

Great, I’ve needed to be out shoveling the ‘global warming’ off of my driveway three times already when normally (since I’m right beside the ocean) we’re hoping for a white Christmas.